Shipping policy

General Shipping Information

All orders ship from our candy store located in Newport, Oregon.

We process orders quickly, and most orders are processed and shipped within 48 hours of being placed. During peak holiday seasons, including Valentine’s Day, Easter, Halloween, and Christmas, additional processing time may be required due to increased order volume.

Orders are processed on business days, which are Monday through Friday. We do not process or ship orders on weekends or holidays.

Delivery times are estimated and are based on business days.

What Shipping Options Are Available?

We offer convenient and affordable shipping options to deliver your favorite candy directly to your door. Available shipping options and pricing will be displayed at checkout.

Shipping options may include:

• Ground Shipping: Estimated delivery within 2–5 business days
• 3-Day Air: Estimated delivery within 3 business days
• 2nd Day Air: Estimated delivery within 2 business days
• Next Day Air: Estimated delivery within 1 business day
• APO/FPO Shipping: Available through USPS for our military customers

Please note that delivery times are estimates provided by the shipping carrier and are not guaranteed.

Do You Ship to APO/FPO Addresses?

Yes! We proudly ship to APO/FPO addresses through the United States Postal Service.

Please select the appropriate military shipping option during checkout, and we will take care of the rest.

Thank you for your service!

Do You Ship Internationally?

At this time, we only ship within the United States.

Do You Offer Free Shipping?

Yes! Orders totaling $79 or more qualify for free shipping.

What Happens If My Order Arrives Damaged or Something Is Missing?

We want your order to arrive safely.

If your package arrives damaged or you receive an incorrect item, please contact us within 3 days of delivery. We may request photos of the package and products to help us review the issue.

For missing items, please contact us within 3 days of delivery so we can investigate and assist.

Where’s My Order? It Hasn’t Arrived Yet

Once your order ships, you will receive a confirmation email with tracking information.

If your tracking information shows your package was delivered but you cannot locate it, please check around your delivery area, including your doorstep, mail area, neighbors, or building office if applicable.

If you still need assistance, please contact us at:

541-265-2075

Can I Order Chocolate and Gummies During the Summer?

Some candy products, including chocolate, gummies, and other heat-sensitive items, may be affected by warm temperatures.

During warmer months, we recommend considering weather conditions before ordering heat-sensitive candy.

We do offer ice packs that may help protect your order, but they cannot guarantee that candy will not melt during extreme temperatures or extended time in transit.

Because temperature conditions during shipping are outside of our control, we cannot guarantee the condition of heat-sensitive candy after shipment.