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The Candy Dish- Candy Blog
FAQs
Send our team an email & we’ll get back to you ASAP
Can I cancel my order?
Can I cancel my order?
We process orders quickly, and most orders are packed and shipped within a few hours of being placed. Because of this, we cannot guarantee that cancellations or changes can be made once an order has been submitted.
Please contact us as soon as possible if you need assistance with your order.
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
How do I return a product?
How do I return a product?
Unfortunately due to health and food safety regulations, all sales of edible products, including candy and snacks, are final and cannot be returned.
If your order arrives damaged or you receive an incorrect item, please contact us within 3 days of delivery. We may request photos of the product and packaging to help us review your claim. If your claim is approved, we will provide a replacement or refund at our discretion.


